Frequent Questions

Being involved in a vehicular accident can be overwhelming for our customers, so we recommend that the first step is to promptly report it to the authorities. JMS Collision Center is dedicated to working towards getting you back to your daily activities as soon as possible and restoring your normal routine. That’s why we assist you in every step of your vehicle’s repair process. Your safety and well-being are crucial to us. If you don’t feel comfortable driving your vehicle to our facility for the estimate and/or repair process, we want you to know that JMS offers a towing service that can be used by calling 408 393 23 09.

At JMS Collision Center, we have highly qualified personnel who will assist you with the entire procedure and authorization for your vehicle repair with your insurance company. For your convenience, you can bring your vehicle to our facility to initiate the repair process. We take care of preparing the estimate, taking photographs, and contacting your insurance company directly for repair approval. Throughout this process, we will keep you informed of the progress, and once authorized by the insurance, we will inform you of the start date for your vehicle’s repair.

We have a friendly, responsible, and respectful staff who will make the repair process more pleasant, ensuring that you feel confident leaving your vehicle in good hands. In addition to maintaining high standards of quality in the materials used for repairs, we have the best collision and repair professionals in the industry with over 20 years of experience.

Each collision case is unique. When we begin the repair work on your vehicle, we will provide you with an estimated timeframe for each process, and we will be in constant communication to keep you informed about the repair progress.

We understand that the vehicle repair industry in general can offer quality service and repairs. However, at JMS Collision Center, in addition to maintaining high standards of quality in our collision repair work, we offer a helping hand that is willing to accompany you throughout the repair process. We give our clients the confidence of direct communication with the person in charge of their vehicle. We pride ourselves on providing personalized and comprehensive service, ensuring that the client knows their satisfaction with the service provided is our priority. We work with dedication and always strive to meet the client’s needs.